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Site Policies

Accessibility on This Site

What this Georgetown site aims for, what still needs work, and how to reach us if something does not work.

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This site aims to meet common web accessibility guidelines, including screen reader support, keyboard navigation, and sufficient color contrast, but does not claim full conformance. If any page or form gets in your way, contact us and we will help by phone and work to fix it.

What We Aim For

This statement covers the accessibility of the pest control information published for Georgetown, Texas, and the surrounding Williamson County area. The aim is to let a visitor using a screen reader, a keyboard alone, or a browser zoomed well past default size read a service page for Old Town or a cost guide for Sun City with the same ease as anyone else. The standard this site works toward is the Web Content Accessibility Guidelines at level AA. That is a target, not a claim already met in full, and the rest of this page says plainly where the gap between the two currently sits.

Accessibility work on this site is ongoing rather than finished in one pass. Pages get checked as they are built and revisited as issues are found, rather than audited once and left alone. A homeowner in Teravista or Berry Creek searching for wildlife removal information should not need working eyesight, a mouse, or full color vision to get an answer. Where a page currently falls short of that, it should be treated as a defect to fix, not a permanent limitation, and the feedback route below exists specifically so those defects get found faster than routine review alone would catch them.

  • Text and interface colors are checked for contrast, so pages stay readable in bright daylight or on a low-quality screen, not only under ideal viewing conditions.
  • Every meaningful image carries written alternative text describing what it shows, so the information in a photo is not lost to a screen reader user.
  • Every link, button, and form field can be reached and used with a keyboard alone, without needing a mouse or a touchscreen.
  • Headings follow a logical order on every page, so a long guide can be navigated section by section rather than read start to finish just to find one answer.
  • Form fields carry clear labels, and error messages state the actual problem, so completing a contact request does not depend on guessing what went wrong.
  • Screen reader users can navigate every page by headings, landmarks and links in a logical order
  • Every meaningful image carries alternative text describing what it shows or is marked decorative
  • Text and background colors are checked for sufficient contrast against the standard we follow
  • All interactive elements, including menus and the contact form, can be operated from a keyboard alone
  • Form fields carry visible labels and clear instructions so errors are easy to find and fix

What we haven't fixed yet

Practically, that standard shows up as a handful of concrete choices repeated across every page on the site, from the Georgetown home page to individual guides covering Wolf Ranch, Cimarron Hills, and the Williams Drive corridor. Text and background colors are chosen to hold a contrast ratio a person with low vision can still read in bright light, not just on a calibrated monitor. Every meaningful image, including photos used on area pages near Lake Georgetown or San Gabriel Park, carries alternative text describing what the image actually shows, so a screen reader user gets the same information a sighted visitor gets by looking at it.

Every interactive element on the site, from the phone number in the header to the links in a service list, can be reached and activated using a keyboard alone, without a mouse or touchscreen. Page structure uses proper headings in order, so a screen reader user can jump from section to section on a long guide the same way a sighted reader skims down the page with their eyes. Forms carry labels tied to their fields, and error messages describe the actual problem rather than just marking a field red. None of this is unusual for a well-built site; it is simply not optional here.

Report a Problem

There are known gaps. Some older content, particularly on pages built earlier in the site's life, has not yet been checked against the same standard as newer pages covering Sun City, Rivery, or Water Oak, and may have contrast or structure issues that have not been caught yet. Some embedded content, such as a map showing the area around Georgetown or a page referencing Southwestern University, may come from a source outside this site's direct control and may not fully meet the same conformance level. These are named here rather than hidden, because a statement that claims a perfect record is less useful than one that says honestly where the work still stands.

This is also a good place to be direct about what this site is and is not. It connects homeowners in Georgetown and nearby communities like Round Rock, Cedar Park, and Leander with the licensed pest control pros it works with; it does not operate its own office, dispatch its own technicians, or maintain its own physical location that a visitor could ask to visit in person. That has no bearing on the accessibility standard itself, but it matters for the section below on getting help another way, since there is no storefront near the Williamson County Courthouse or The Square to walk into instead.

Help Another Way

Anyone who runs into a barrier on this site, whether that is a page that will not read correctly with a screen reader, a form that cannot be completed with a keyboard, or text that is too low-contrast to read comfortably, is asked to report it. A specific description helps: which page, what device and browser or assistive technology was in use, and what happened. That kind of detail turns a vague complaint into a fixable item, and it is treated as a priority rather than filed away, because the alternative is a visitor in Georgetown Village or Serenada simply giving up and getting no answer at all.

For anyone who cannot use the website at all, or who hits a barrier faster than it can be fixed, the phone remains a full alternative. Calling the number listed on the site connects a caller directly with the same information a page would otherwise provide, whether the question concerns a property near the San Gabriel River, a rural place along FM 1460, or anywhere else in the Georgetown service area. Nobody should be left with no way to get an answer just because a page did not work the way it should have.

Questions & Answers

Frequently Asked Questions

What do I do if a page on this site won't work for me?

Email or call and tell us the page address and the trouble you ran into — a control that would not respond to the keyboard, a label a screen reader skipped, text that was hard to read against its background. We are not a large office, so a report usually gets a reply from someone who can actually look at the code, not a form letter. If the fix takes a while, we will tell you that and, where we can, get you the same information by phone in the meantime.

Does this site work with a screen reader?

We are working toward the current published standard for web accessibility at its middle conformance tier, but we are not claiming to have reached it across every page yet. Some older pages still have gaps — an image without a written description, a contrast ratio that is tighter than it should be, a keyboard trap on an embedded map. We fix what we find and what gets reported, and we would rather say that plainly than overstate where things stand.

Can I get help finding a pest control company without using the website?

Call the number listed on the site. That reaches the same information a web page would otherwise provide, covering service across Georgetown and nearby places like Sun City, Teravista, and Wolf Ranch, without needing to use the website at all. This matters here specifically because there is no physical office near Old Town or The Square to visit in person as an alternative.

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